Privacy policy
Captain Kris respects your privacy and is committed to protecting your personal information.
When you place an order, contact us or otherwise use our shop, we may collect personal information including your name, email address, billing and delivery address, telephone number (where provided), order details and information relating to your purchase.
We use this information to:
- process and fulfil your orders;
- take and manage payments;
- arrange delivery;
- communicate with you about your order;
- respond to questions and customer service requests;
- prevent fraud and protect our business; and
- comply with our legal, tax and accounting obligations.
We process personal information where necessary to fulfil our contract with you, comply with legal obligations, or where we have a legitimate business interest in doing so. Where consent is required, such as for certain forms of marketing, we will ask for it.
Our online shop and payments are provided using third-party services. Your information may therefore be shared with service providers where necessary to operate the shop, process payments, fulfil orders and arrange delivery. These providers process information in accordance with their own privacy practices.
We do not sell your personal information.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax and accounting requirements.
Under UK data protection law, you may have rights relating to your personal information, including the right to request access, correction or deletion, and in certain circumstances to restrict or object to its use.
If you have any questions about how your personal information is used, or wish to exercise your data protection rights, please contact us using the contact details provided on our website.
You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you have concerns about how your personal information has been handled.